Sales Operation Specialist job description template

About this position

We are looking for an experienced Sales Operations Specialist to join our team. As a Sales Operations Specialist, you will be responsible for managing and improving our sales process, driving efficiency and effectiveness throughout the sales cycle. You will analyze data, create reports, and identify areas of improvement. You will also work closely with our sales team to develop strategies and tactics to increase sales productivity and effectiveness. The ideal candidate should possess strong organizational, analytical, and problem-solving skills. If you have a passion for sales operations and are looking for an exciting opportunity, we want to hear from you.



- Extensive experience in sales operations and/or marketing operations
- Proven track record of success in improving sales operations processes, procedures and systems
- Excellent knowledge of customer relationship management (CRM) systems
- Strong understanding of sales and marketing KPIs
- Ability to think strategically and develop creative solutions to complex problems


Sales Admin & Operations
Quotations Sales Process Pre Sales Post Sales Sales administration
Inventory Management
Inventory Control
Customer Service
Customer Service Complaint Management
Analytical thinking
Identifying cause and effect relationships Gathering information and data
Communicating information
Asking the right questions Influencing and persuading others Active Listening Synthesizing information
CRM Oracle CRM Zoho CRM Salesforce CRM Hubspot CRM Pipedrive SugarCRM Pardot
Sales & Operations Planning (S&OP)
Sales & Operation Planning
Customer Orientation
Understanding customer needs Demonstrating positive attitude towards resolution Solving customer issues within timelines
Lead Management
Lead Generation Cross Sell Up Sell Inbound Leads