CS Sales Engineer
About this positionCS Sales Engineer will work closely with CS Sales Manager – Thailand, Cambodia and Myanmar to drive the customer service and sales in various business units in term of spare parts and service contracts.
Responsibilities• Sales responsibilities for assigned business units (BU) and Customer Service (CS) for Thailand
• Drive business development for existing and new customers
• Regular customer visits and relationship building/management with existing and new customers
• Relationship management: together with the team the CS and capital sales teams manages customer relationships with main focus on CS topics.
• Sales and quotation support: responsible for initiating quotation process for CS offering and generates sales leads for equipment/plant business.
• Open communication and frequent update of market information to the Regional Sales Manager and supporting team e.g. Quotation
• Identify projects and opportunities in the market for all business units within the business area (BA)
• Good flow of information from customers to internal departments who are involved in the chain of process e.g. Quotation, Engineering, Technology, Customer Service and Administration
• Prepare quotations, negotiate and conclude contracts
• Comply to Buhler guidelines for pricing, contract and payment terms
• Order intake and price quality
• Provide market know-how and full overview, including competitors
• Manage sales budget and sales forecast
• Actively managing and using the CRM tools with all its aspects
• Coordinate with the HQ for regional business solutions and needs
• Support customer to find solution and developing the contract
Requirements• Bachelor of Science in Mechanical Engineering or related field
• Minimum of 5 years of experience in the process industry
• Sales experience for capital expenditures/ investment goods
• Technical background in the flour milling industry or similar industries
• Tools : Microsoft Office + internal software : Intranet, SAP Quotation, CRM, CS Web
• Native or Fluent in Thai