Customer Account Specialist (Hindi Speaker)

ExxonMobil Limited

ExxonMobil Limited (Bangkok)

Bangkok

Bangkok, Thailand 🇹🇭

ExxonMobil Limited (EML) - one of the largest Global Business Center (Bangkok GBC) in ExxonMobil Global Business Centers network that provides supporting services to ExxonMobil affiliates around the world. Their services include corporate financial, tax and credit, information technology, customer services for fuels, lubricant and chemicals, procurement and payables, human resources and commercial operations for fuels and lubricant.

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About this position

ExxonMobil Limited (EML) is looking for a Customer Account Specialist (Hindi Speaker) to act as customer’s primary point of contact to manage all key customer facing activities. The successful candidate will have a Bachelor's or Master's Degree with strong academic background, 0-6 year work experience in Logistics and Supply Chain, fluency in English and Hindi, and good analytical and interpersonal skills.

Responsibilities

• Act as customer’s primary point of contact to manage all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
• Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with Sales, Supply Chain, Logistics, etc.
• Be able to resolve customer issues proactively and drive improvements to the process
• Be an ambassador to build strong customer relationships, gain an understanding for their business/service needs, and leverage them to be a trusted advisor

Requirements

• Bachelor's or Master's Degree with strong academic background (Business related field is preferable)
• 0-6 year work experience in Logistics and Supply Chain would be advantage
• Fluency in English: TOEIC 750+, TOEFL iBT 98+, or IELTS 6.5+
• Fluency in Hindi
• Good analytical and interpersonal skills
• Open for opportunities and willing to take challenges

Apply now

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