Engagement Manager - Mulesoft

Salesforce Thailand Company Limited

Salesforce Thailand Company Limited (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

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Job function: Marketing

Industries: Management and Consultancy Services Media and Marketing services Information Technology Software development

About this position

The Engagement Manager at Mulesoft plays a critical role in setting customers up for success by shaping and leading the execution of large projects. They act as a trusted advisor to customers, providing guidance to sales and professional services teams.

Responsibilities

• Align closely with Account and Services Sales teams for pre-sales activities such as scoping, solutioning, SOW development, and project staffing.
• Lead technical discovery workshops and interactions to come up with integration solutions, build scope, and estimate effort required for engagements.
• Develop client-specific implementation proposals, SOWs, and staffing plans by engaging with SMEs across the organization.

Requirements

• Broad range of IT and consulting experience with deep technical knowledge of application integration, API management solutions, project management, and cloud computing environments.
• Comfortable operating in a pre-sales environment and excelling in coalescing competing needs into a comprehensive plan.
• Demonstrated prescriptive solutioning, project delivery credibility, and strong leadership in strategic engagements.