Responsibilities

• Application Support during the IG (Information Gathering) process, collaborating with Sales team in customizing Solutions to end Potential customers.
• Application Support during the IS (Information Sharing) process, collaborating with Sales team in providing Demo, Presentations, and meetings to present our Solution.
• Be relevant with skills knowledge via ZEISS learning paths and skills matrix with Assigned products and Services.
• May need to travel in Region SEA where capacity is at escalation or priority on request.
• Executes Products offering within various FOB e.g.: Measuring Services, Accessory Solutions, Programming services, Consulting services to generate Revenue onsite and within ZEISS Centers.
• ZEISS Academy – Provide Training to end customers and Public Courses.
• Provide Training within the Sales contracts and as Training solutions revenue (Billable training) to end customers on our devices, Software, Solutions and Fundamental preparatory courses Eg. Aukom.
• Know and understand all aspects of Compliance, SOP, certifications accreditations as a Training provider (Trainer)
• Is able to manage different mode of Training eg: Remote virtual setup, Classroom setup or Factory setup and Webinar setup.
• As a mechanical Engineer is able to provide engineered solution inform of fixturing design, special tools, stylus and project solutions in addition to IQS portfolio.
• Process Compliance: Adheres to process requirements, operation procedures, legal compliances, Brand compliance, e g: makes sure that staff completes CRM Mobile X entries and sign offs from customer on last day of job.
• Is punctual during Customer face time and well prepared in a presentable attire.