Learning & Development Manager

About the function of Learning & Development Manager

What does the Learning & Development Manager do?

The Learning and development manager responsibility is to make the most out of people’s skills development and help them develop to their full potential. At the same time, L&D managers must make sure that learning and development activities provided are matching the organisation’s business performance objectives as well as individual development needs.

In larger companies, there may be an entire L&D department, in which case the L&D manager may report into the Head of Learning and Development and coordinates all training and development activities. In smaller companies however, it may be one of the duties of an HR Generalist Manager.

What does the future hold for Learning & Development Managers?

Innovation is no stranger to the field of learning & development, and the transformation shall continue. Unsurprisingly, the L&D function will become indispensable as HR digital technology soars, together with modern workforce transformation. L&D Managers have no other choice than to embark their employees in a journey of continuous learning to remain competitive and agile.

Blending the learning journey using design thinking and tailored learning activities. L&D Managers shall boost the organization learning capabilities using Learning Management Systems (LMS) aiming at automating and mixing customized learning activities (using stretch assignments, videos, mobile content, social learning opportunities, gamification techniques, virtual or game-based learning.) To equip employees with necessary knowledge and skills, L&D Managers shall excel at prototyping, testing and launching new learning programs aimed at enhancing employee performance.

Technology and Learning Analytics to drive the change of the function. As Artificial intelligence will offer data driven suggestions to improve learning curriculums, L&D professionals will justify the obvious correlation between learning and performance with ROI metrics. Such evolution will inevitably place L&D Managers as strong business partners to business line managers and top decision makers.

L&D Managers will lead knowledge sharing culture across organizations. In order for employees to learn at the same speed of the accelerating business, L&D professionals will unlock knowledge sharing across the entire company. As advocate of learning and performance, the L&D Manager shall make sure access to information is guaranteed to all and that anyone willing to share their knowledge could do so.

Organizations that prioritize learning & development and the upskilling of the function will see direct improvements in talent attraction, employee retention, business performance and market positioning.

Competencies of the Learning & Development Manager

How to read the competency table and chart?
The percentage score (%) represents the expertise level required for this position, click on score for more details. Future skills, which are important to your organization's competitivity in the long run, are highlighted with a .

Competencies of the Learning & Development Manager

Development plan for Learning & Development Manager

Remember that all Learning & Development (L&D) activities and trainings should be balanced to achieve maximum results. For all Active Learning you perform, remember to balance with Social Learning and several Stretch assignments for the Learning & Development Manager to put in practice newly learned skills.

Competency
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Category Activity
Business partnering Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning E-learning curriculum Learning & development certificate program (5 courses, 30 hours) >> Learn more
Business partnering Social Learning. An activity where you learn from others. Like mentoring or coaching. Social Learning Feedback from top manager Collect top 5 business metrics that will be a priority for your management
Business partnering Stretch assignment. An activity that pushes you outside of your comfort zone to learn new skills in practice. Stretch assignments Individual assignment Present ROI analysis of 3 latest corporate trainings to top management >> Get started
Design thinking Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning Book/article reading Understand how people learn to improve results >> Learn more
Design thinking Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning E-learning course Incorporating Design Thinking into HR (1.5 hours, incl. certificate) >> Learn more
Design thinking Social Learning. An activity where you learn from others. Like mentoring or coaching. Social Learning Feedback from users Survey employees & spot top 5 areas of concerns regarding current L&D experience
Design thinking Stretch assignment. An activity that pushes you outside of your comfort zone to learn new skills in practice. Stretch assignments Individual assignment Present your company's learning experience strategy to your direct superior >> Get started
Innovative instructional design Stretch assignment. An activity that pushes you outside of your comfort zone to learn new skills in practice. Stretch assignments Individual assignment Design and perform a virtual learning game during next quarter >> Get started
Innovative instructional design Social Learning. An activity where you learn from others. Like mentoring or coaching. Social Learning Communities / Practice group Create a GenZ & Millenial work group to feedback on company's learning contents
Innovative instructional design Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning Book/article reading Ultimate design guide to elearning gamification in 2020 >> Learn more
Innovative instructional design Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning E-learning course Gamification in Teaching & Learning (2.5 hours, incl. certification) >> Learn more
Innovative instructional design Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning E-learning course Learning Technologies Foundations & Applications (8 hours, incl. certification) >> Learn more
Innovative instructional design Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning E-learning curriculum Teaching and Learning: Digital Storytelling (17 hours, incl. certification) >> Learn more
Innovative instructional design Stretch assignment. An activity that pushes you outside of your comfort zone to learn new skills in practice. Stretch assignments Individual assignment Roll out one project to improve the learning culture at your organization >> Get started
Knowledge sharing Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning Book/article reading Why You Need a Knowledge Sharing Culture in E-Learning >> Learn more
Knowledge sharing Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning Book/article reading Before, During, and After Training: Improving Knowledge Transfer >> Learn more
Knowledge sharing Stretch assignment. An activity that pushes you outside of your comfort zone to learn new skills in practice. Stretch assignments Individual assignment Identify company wide channels or tools to promote learning to all employees >> Get started
Knowledge sharing Social Learning. An activity where you learn from others. Like mentoring or coaching. Social Learning Communities / Practice group Create internal discussion group & collect best practices to boost knowledge sharing
Learning plan management Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning Book/article reading Training Budget 101: How to effectively manage your training costs >> Learn more
Learning plan management Social Learning. An activity where you learn from others. Like mentoring or coaching. Social Learning Feedback from top manager Meet management and collect L&D priorities during budgeting period >> Get started
Learning plan management Stretch assignment. An activity that pushes you outside of your comfort zone to learn new skills in practice. Stretch assignments Individual assignment Integrate stretch assignments and social activities into current learning plan
People Analytics Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning Book/article reading Learning Analytics: Using Talent Data to Improve Business Outcomes >> Learn more
People Analytics Social Learning. An activity where you learn from others. Like mentoring or coaching. Social Learning Feedback from peer Discuss 3 post learning metrics linking program effectiveness to business performance >> Get started
People Analytics Stretch assignment. An activity that pushes you outside of your comfort zone to learn new skills in practice. Stretch assignments Individual assignment Find new system or optimize current one to automate learning data extraction >> Get started
People management Stretch assignment. An activity that pushes you outside of your comfort zone to learn new skills in practice. Stretch assignments Individual assignment Target 2 future skills for each of your subordinates and create blended learning plans >> Get started
People management Social Learning. An activity where you learn from others. Like mentoring or coaching. Social Learning Mentoring from subordinate (reverse mentoring) Apply reverse mentoring with one subordinate >> Get started
People management Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning E-learning curriculum Managing people at work course (20 hours, incl. certification) >> Learn more
Project management Active Learning. An activity where you are deeply engaged in absorbing new knowledge. Like a classroom training, reading a manual or following an E-Learning class. Active Learning E-learning course Project Management: Getting Started & Beyond (6 hours, incl. certification) >> Learn more
Project management Stretch assignment. An activity that pushes you outside of your comfort zone to learn new skills in practice. Stretch assignments Individual assignment Deliver complete Terms of Reference (TOR) to support your next learning project >> Get started
Project management Social Learning. An activity where you learn from others. Like mentoring or coaching. Social Learning Feedback from top manager Share Terms of reference (TOR) to top management & collect feedback before project kickoff

Request a personalized development plan for your company

We know all companies are different. Blended learning plans can differ greatly based on industry, business model, location and employees profiles. To craft a more customized development plan for the position of Learning & Development Manager at your company with our experts, please schedule a 30-mn online conversation with our L&D experts.