Director of Rooms
Detail posisi
The Director of Rooms leads the Rooms Team in the provision and delivery of personalized guest care to enhance the guest experience of the Resort.
Kewajiban
• Coordinate the organisation and administrative functions in all areas of the Rooms Division to provide all guests with quality service while maximizing room revenue and productivity
• Provide solutions to improve problem areas and assist in implementing corrective measures
• Monitor the occupancy forecast, manage the departmental budget and participate in P&L meetings
• Assist with annual budget and strategy preparations, including capital submissions and ensure active control of annual budgeting
• Build relationships and clear, open lines of communication with all departments
• Manage guest feedback, create action plans and follow up on a monthly basis with direct reports
Kualifikasi
• Proven background and progression in Rooms Division with a current level of at least EAM Rooms or Rooms Division Manager
• Skilled in problem analysis, problem solving and decision making
• Ability to lead, motivate and develop colleagues
• Must possess strong communication and listening skills, excellent speaking, reading and writing skills in English
• Track record of working collaboratively with others to achieve desired results
Keuntungan
17,000,000 - 43,000,000 IDR per month
