Guest Service Host - Park Hyatt Jakarta
Detail posisi
The Guest Service Host at Park Hyatt Jakarta ensures the implementation of brand standards, handles guest inquiries and requests, and maintains effective communication between departments.
Kewajiban
• Ensure implementation of brand standards
• Handle guest inquiries and complaints
• Distribute guests' emails, messages, mail, faxes, and parcels promptly
• Attend to guest requests promptly
• Maintain efficient telephone and message service
• Coordinate communication between departments
Kualifikasi
• Wear correct uniform and maintain personal appearance
• Support hotel's values and culture
• Understand and adhere to employee rules
• Follow safety and security regulations
• Be flexible in job function and perform assigned duties
Keuntungan
20,000,000 - 25,000,000 IDR per month