Assistant Chief Concierge

Le Meridien Bali Jimbaran
Le Meridien Bali Jimbaran (Jakarta, Jakarta, Indonesia)
DKI Jakarta, Indonesia 🇮🇩
Le Méridien, the Paris-born hotel brand currently represented by nearly 100 properties in more than 40 countries, was acquired by Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) in November 2005. With more than 80 of its properties located in Europe, Africa, the Middle East, and Asia-Pacific, Le Méridien provided a strong international complement to Starwood’s then primarily North American holdings at the time of purchase. Since then, Le Méridien has gone through a brand re-launch, which included a large scale hotels product consolidation as well as redefining its brand strategy. Through creation of the LM100 artist community, Le Méridien has transformed numerous guest touch points, thus bringing unique, interactive and curated experiences to its guests. Plans call for dynamic expansion of Le Méridien Hotels and Resorts within the next five years, concentrating on markets in Asia-Pacific and the Americas. Le Méridien recently opened new hotels in Bali (Indonesia), Atlanta (Georgia, USA), Dallas (Texas, USA), Santa Monica (California, USA), Yixing (China), Zhengzhou (China), Cairo (Egypt), and will open in the next 12 months in Bangkok (Thailand), Gujarat (India), Mahabaleshwar (India), Ho Chi Minh City (Vietnam), Dhaka (Bangladesh), Chicago (Illinois, USA), Indianapolis (Indiana, USA), Tampa (Florida, USA) and Columbus (Ohio, USA).
Administrasi & Sekretariat  
Perhotelan dan Pariwisata  

Detail posisi

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards.

Kewajiban

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.
• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).
• Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

Kualifikasi

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
• Provides check-in and check-out services and handles reservations when needed.
• Maintains knowledge of rooms and their locations, services and facilities of the hotel.
• Responds to emergency situations using appropriate procedures.

Keuntungan

 
   Huneety A.I Salary Estimate
         5,000,000 - 12,000,000 IDR per month