Guest Experience Expert

Le Meridien Bali Jimbaran (Jakarta)
Jakarta
DKI Jakarta, Indonesia 🇮🇩
Le Méridien, the Paris-born hotel brand currently represented by nearly 100 properties in more than 40 countries, was acquired by Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) in November 2005. With more than 80 of its properties located in Europe, Africa, the Middle East, and Asia-Pacific, Le Méridien provided a strong international complement to Starwood’s then primarily North American holdings at the time of purchase. Since then, Le Méridien has gone through a brand re-launch, which included a large scale hotels product consolidation as well as redefining its brand strategy. Through creation of the LM100 artist community, Le Méridien has transformed numerous guest touch points, thus bringing unique, interactive and curated experiences to its guests. Plans call for dynamic expansion of Le Méridien Hotels and Resorts within the next five years, concentrating on markets in Asia-Pacific and the Americas. Le Méridien recently opened new hotels in Bali (Indonesia), Atlanta (Georgia, USA), Dallas (Texas, USA), Santa Monica (California, USA), Yixing (China), Zhengzhou (China), Cairo (Egypt), and will open in the next 12 months in Bangkok (Thailand), Gujarat (India), Mahabaleshwar (India), Ho Chi Minh City (Vietnam), Dhaka (Bangladesh), Chicago (Illinois, USA), Indianapolis (Indiana, USA), Tampa (Florida, USA) and Columbus (Ohio, USA).

Detail posisi

The Guest Experience Expert is responsible for creating memorable and unique experiences for guests.

Kewajiban

• Deliver a wide range of services to guide guests through their entire stay
• Process operational needs, address guest requests, complete reports, and share highlights of the local area
• Make transactions feel like part of the experience
• Create a safe work place and follow company policies and procedures
• Maintain confidentiality, protect company assets, uphold quality standards, and ensure professional appearance and communications

Kualifikasi

• High school diploma or G.E.D. equivalent
• No related work experience required
• No supervisory experience required
• Must be able to stand, sit, or walk for an extended time
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Keuntungan

 
   Huneety A.I Salary Estimate
         4,000,000 - 7,000,000 IDR per month