Sales Executive (Performance Chemicals product)

Kewajiban

• Maintain a consistently high standard of customer service by active canvassing and cooperation with the total department team in order to achieve the agreed sales targets.
• Present, demonstrate as applicable, the products and services to the customers by frequent and planned visits: by personal visits or accompanied by superiors and principals’ representatives as required to build/maintain relationship with customer and ensure repeat order.
• Prepare quotations and proposal to be made and follow up aggressively by utilizing a proper customer tracking system to ensure correctness and maintain standard as per company expectation.
• Submit daily order to Sales Support to prepare sales order and delivery order for delivery, liaise with customer on delivery schedule if necessary to ensure product delivery to customer.
• Monitor customers’ payment schedule, collect payment from customer if necessary by liaise with finance / AR department to ensure payment from customer are received accordingly.
• Perform effective market survey and feasibility studies by generating high number of inquiries from the market segment assigned and advise superior in due time of sales opportunities where special assistance is required to secure orders.
• Report and update customer tracking/information system on daily, weekly and monthly basis using the approved department reporting system to monitor the performance and perform quality checks from time to time.
• Present the company and project a level of professionalism consistent with company’s standards when contacting external parties by keeping abreast of company policies and of the principals’ products and services to maintain the company branding.
• Keeping up-to-date with principals and other technical literature to improving market and product knowledge
• Be aware of customer needs, market trends and competitive products and positioning by spending a majority of his time in the field.
• Must be able to carry out other responsibilities (Reports, Survey, accommodate principals & alike) in the absence of the Supervisor to ensure business sustainability.