HELPDESK APPLICATION (TANGERANG)

PT Karya Solusi Prima Sejahtera
PT Karya Solusi Prima Sejahtera (Tangerang)
Tangerang
Banten, Indonesia 🇮🇩
PT Karya Solusi Prima Sejahtera (KSPS) adalah perusahaan yang bergerak dalam penyediaan jasa Professional Services bidang Teknologi Informasi dan Telekomunikasi, serta bidang jasa lainnya untuk pekerjaan yang bersifat reguler maupun proyek, dengan berbagai level jabatan yang memiliki spesialisasi, ketrampilan, dan keahlian pada bidangnya. KSPS juga menyediakan jasa pembangunan sarana dan prasarana jaringan Telekomunikasi dan Teknologi Informasi.
Pengembangan & Rekayasa Perangkat Lunak  
Telekomunikasi  
Pekerjaan ini tidak lagi merekrut kandidat.
Kesempatan pekerjaan lain di PT Karya Solusi Prima Sejahtera

Detail posisi

The Helpdesk Application position requires a degree in Informatics Technique, Information Systems, or Computer Engineering, with a minimum of 2 years working experience in IT Service Desk or a similar role.

Kewajiban

• Create the tickets issue.
• Handling the tickets problem.
• Identifies and diagnose issues and problems.
• Determine the best solution based on the issue and details provided by customers.
• Escalate (if needed) unresolved problems to a higher level of support.
• Monitor issues from start to resolution.

Kualifikasi

• Degree in Informatics Technique, Information Systems, or Computer Engineering
• Minimum 2 years working experience as IT Service Desk or in a similar role.
• Proven experience of working as an IT Service Desk Technician or Help Desk Specialist or relevant role.
• Solid track record especially in FMCG/Consumer Goods Industry
• Able to work well under pressure with an ability to multi-task, by using good time management techniques.

Keuntungan

 
   Huneety A.I Salary Estimate
         3,000,000 - 9,000,000 IDR per month