Customer Service Officer

PT Weir Minerals Indonesia
PT Weir Minerals Indonesia (Jakarta)
Jakarta
DKI Jakarta, Indonesia 🇮🇩
Weir Minerals Indonesia is an international PMA company that supplies high quality mining and oil and gas equipment throughout Indonesia. It is a subsidiary of a large Australian company, Weir Minerals Australia Ltd, a member of the Weir Group PLC, is the market leader in the design, manufacture and supply of minerals processing equipment to the mining industry, both within Australia and throughout the world.
Layanan Pelanggan  
Minyak & Gas, Kimia, Pengelolaan Limbah dan Energi  

Detail posisi

Customer Service Officer - Asia at Weir Minerals in Jakarta, Indonesia

Kewajiban

• Timely order entry for sales and purchase orders into SAP operating system in accordance with policy and procedure
• Provide the prime point of liaison between assigned customers and all internal departments for order entry process and procedure.
• Achievement of Customer Service KPI’s (financial and non-financial)
• Ensure customer reports (OTD) are generated accurately and distributed on time
• Ensure all quotations (RFQs) are entered in accordance with policy and procedure
• Escalation process – Drive to improve On Time Delivery (OTD) results by expediting and supporting logistic activities

Kualifikasi

• Minimum Diploma or equivalent qualifications in related fields
• Minimum 1 to 2 years working experience
• Supply chain knowledge is an advantage – Incoterm, lead time, purchasing, buyer, etc
• Spoken and written Mandarin is essential
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Keuntungan

 
   Huneety A.I Salary Estimate
         5,000,000 - 12,000,000 IDR per month