
FIELD SERVICE ENGINEER
Rockwell Automation (Indonesia)
Indonesia | DKI Jakarta
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Terakhir diperbarui 2 minggu yang lalu

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Rockwell Automation (Indonesia)
Indonesia | DKI Jakarta
Jadilah pertama yang melamar
Terakhir diperbarui 1 bulan yang lalu
FIELD SERVICE ENGINEER
Detail posisi
Kewajiban
• Attend to field service work as determined and scheduled.
• Responsible for providing field services to support the installation, startup, maintenance and operation of automation control systems, drive systems, manufacturing systems, industrial networks and the individual products which comprise these systems.
• Troubleshoot hardware and software problems at customer site.
• Provide customer coordination of RA products and systems by performing the following functions:
• On-site analysis and specification preparation.
• Hardware configuration – system and product application.
• Programming assistance.
• Project coordination between customer, sales, product division.
• Technical support – field start-up, integration, and maintenance.
• Documentation.
• Testing and acceptance.
• Provide proper reporting of technical, administrative, and accounting information as required.
• Requires minimal day to day supervision and direction, frequently work independently to optimize work activities.
• Provide technical assistance to sales and customer personnel on product applications to include alternatives, recommendations, explanations, surveys, etc to meet the customer's requirements.
• Make recommendations for product improvements, especially as they affect operations and reliability of RA products.
• Pursue all opportunities to generate revenue for all RA products and technical support services including applications engineering contracts, retrofit contracts, training, documentation and support service agreements.
• This is an onsite position, you will report to SOLUTIONS & SERVICES BUSINESS LEADER, INDONESIA.
Kualifikasi
• 3 to 5 years' experience in Industrial Automation.
• Relevant field support and service experience in Industrial Automation Control field.
• Ability to design, develop, program and troubleshoot PLC, HMI, and SCADA systems, having experience with motion and inverter.
• Experience in Tyre, Pharma Industries.
• Experience in Products like SLC, PLC5, ControlLogix, FT View SCADA, FT Historian, FT Batch, SQL Reporting.
• Experience in ControlNet Device Net.
• Experience in Inverter (MV & LV) as well as drive system.
• Experience in Basic Network management.
• Experience in Industrial Automation Maintenance or Field Service Operation.