Technical Support Specialist

PT Stainless Steel Primavalve Majubersama (Cikupa, Banten)
Banten
Indonesia 🇮🇩
PT. Stainless Steel Primavalve Maju Bersama is a manufacturer and distributor of stainless steel based equipment. Established in 1994 and has grown rapidly to become one of the major stainless steel equipment manufacturers in Indonesia.

Detail posisi

Technical Support Specialist position supporting sales team with technical advice and customer service.

Kewajiban

• Support sales team to provide technical advice, explain advance technology of investment casting process.
• Collaborate with cross functional teams to define customer specification.
• Handle complaints for resolving service issues affecting customer experience.
• Review selling price from Accounting & Engineering to evaluate price reasonableness level.
• Evaluate customer satisfaction, review effectiveness of CAPA from Quality Assurance.
• Plan and visit customers regularly.

Kualifikasi

• At least 2-3 years of experience in Engineer or Technical Support for Foundry Industries.
• S1 Degree (preferable in Mechanical Engineering or Metallurgical Engineering).
• Good computer literacy, well-known AX System or SAP.
• Well-known of Casting Process (All methods).
• Well-known of Quality Management System.
• Fluent in English both spoken and written.
• Innovation oriented.
• Good skills in Communication, Public Speaking, Lobbying Interpersonal.

Keuntungan

 
   Huneety A.I Salary Estimate
         4,000,000 - 7,000,000 IDR per month