Hotel Manager-The Westin Nirup Island Resort & Spa
Detail posisi
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence.
Kewajiban
• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Strives to maintain profit margins without compromising guest or employee satisfaction.
• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
• Establishes a vision for product and service delivery on property.
• Observes service behaviors of employees and providing feedback to individuals and/or managers.
Kualifikasi
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.
• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
• Reviews financial reports and statements to determine how Operations is performing against budget.
Keuntungan
11,000,000 - 20,000,000 IDR per month