Customer Service Specialist

Yadea (Indonesia)
Yadea (Indonesia) (Jakarta)
Jakarta
DKI Jakarta, Indonesia 🇮🇩
Yadea (01585.HK) is the world's leading electric two-wheeler brand, with the product ranges mainly covering high-performance electric motorcycles, electric mopeds, electric bicycles, and electric kick scooters. Yadea has provided the best products and services to 70 million users and built a network of 40,000+ retailers worldwide. With the slogan "Electrify Your Life", Yadea will continue focusing on green technology innovation to deliver superior electric mobility solutions, creating a new generation that's identified by a low-carbon lifestyle and bringing a wonderful journey and ultimate riding experience to human beings.
Layanan Pelanggan  
Manufaktur dan Produksi  
Otomotif  

Detail posisi

Customer Service Specialist position with focus on market needs, sales targets, customer orders, problem resolution, and customer satisfaction.

Kewajiban

• Through regular visits to understand market needs and conditions, collect sales report data, and formulate sales targets• Subdivide sales targets to periodic delivery order plan, track progress, and ensure completion• Handle customer order acceptance, review, payment, subscription, transfer, and data analysis for order planning accuracy• Coordinate and resolve customer problems, report to relevant departments for improvement, and establish good customer relationships• Promote completion of customer vehicle problems consultation and reply, improving customer satisfaction and loyalty

Kualifikasi

• Customer service experience is a plus• Proficiency in Chinese and Indonesian languages• Strong communication skills and sense of responsibility

Keuntungan

 
   Huneety A.I Salary Estimate
         4,000,000 - 7,000,000 IDR per month