Regional Order Desk Officer - APAC

FLSmidth
FLSmidth (Jakarta)
Jakarta
DKI Jakarta, Indonesia 🇮🇩
FLSmidth is a full flowsheet technology and service supplier to the global mining and cement industries. We help our customers to improve performance, lower operating costs and reduce environmental impact. With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials. www.flsmidth.com/MissionZero Our operations span the globe and we are close to 11,000 employees, present in more than 60 countries. In 2022, FLSmidth generated revenue of DKK 21.8 billion. FLSmidth is listed on NASDAQ OMX Exchange Copenhagen. #technology #mining #cement #productivity #innovation #MissionZero Privacy policy - https://www.flsmidth.com/en-gb/privacy-policy
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Detail posisi

Regional Order Desk Officer - APAC

Kewajiban

• Develops customer contacts to build long-term relationships with customers
• Responds to low to medium complexity technical inquiries, equipment installation, providing technical product specifications etc.
• Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools
• Receives and assigns claims to colleagues, minimizing potential negative impact towards our customer
• Interacts with clients to resolve order and delivery issues
• Follows up on service contracts

Kualifikasi

• Experience in a similar role is preferred
• Experience using ERP systems
• High level of data entry skills and systems experience.
• Experience in quote and order entry.
• Excellent attention to detail

Keuntungan

 
   Huneety A.I Salary Estimate
         4,000,000 - 7,000,000 IDR per month