Guest Experience Expert
Le Meridien Bali Jimbaran (Jakarta, Jakarta, Indonesia)
DKI Jakarta,
Indonesia
🇮🇩
Le Méridien, the Paris-born hotel brand currently represented by nearly 100 properties in more than 40 countries, was acquired by Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) in November 2005. With more than 80 of its properties located in Europe, Africa, the Middle East, and Asia-Pacific, Le Méridien provided a strong international complement to Starwood’s then primarily North American holdings at the time of purchase. Since then, Le Méridien has gone through a brand re-launch, which included a large scale hotels product consolidation as well as redefining its brand strategy. Through creation of the LM100 artist community, Le Méridien has transformed numerous guest touch points, thus bringing unique, interactive and curated experiences to its guests. Plans call for dynamic expansion of Le Méridien Hotels and Resorts within the next five years, concentrating on markets in Asia-Pacific and the Americas. Le Méridien recently opened new hotels in Bali (Indonesia), Atlanta (Georgia, USA), Dallas (Texas, USA), Santa Monica (California, USA), Yixing (China), Zhengzhou (China), Cairo (Egypt), and will open in the next 12 months in Bangkok (Thailand), Gujarat (India), Mahabaleshwar (India), Ho Chi Minh City (Vietnam), Dhaka (Bangladesh), Chicago (Illinois, USA), Indianapolis (Indiana, USA), Tampa (Florida, USA) and Columbus (Ohio, USA).
Detail posisi
게스트 경험 전문가의 역할
Kewajiban
• 게스트와의 원활한 의사 소통 및 상호 작용
• 고객 만족도 향상을 위한 노력
• 문제 해결 및 불만 처리
• 호텔 시설 및 서비스에 대한 정보 제공
• 예약 및 체크인/체크아웃 프로세스 지원
Kualifikasi
• 호텔 업무 경험 우대
• 원활한 커뮤니케이션 및 대인 관계 기술
• 다양한 상황에서의 문제 해결 능력
• 유연성 및 스트레스 관리 능력
• 영어 및 현지 언어 능통
Keuntungan
Huneety A.I Salary Estimate
4,000,000 - 7,000,000 IDR per month
4,000,000 - 7,000,000 IDR per month
