Social Media Specialist

PT. Navya Retail Indonesia (Jakarta)
Jakarta
DKI Jakarta, Indonesia 🇮🇩
Navya Retail Indonesia is a retail company based in Jakarta, Indonesia, that focuses on two strong segments: Sports, and Active Lifestyle. Navya Retail Indonesia manages and operates Adidas, Vans, and Dope & Dapper. We provide quality products and services that enrich people's life and aspirations each and every day. Through our relentless pursuit of excellence, we will set the benchmark as the foremost provider of quality products and customer services.

Detail posisi

The Social Media Specialist will be responsible for creating and sharing content, building customer connections, and collaborating with sales and marketing teams.

Kewajiban

• Plan and schedule content across various social media channels, ensuring consistent posting and timely delivery of campaigns
• Knowledge of current social media trends and best practices
• Monitoring KOL and brand ambassador in terms of social media exposure
• Build relation with landlord
• Monitoring Social media metrics and track the performance of campaigns using tools like social media management platforms
• Analyze data to identify trends, insights, and areas for improvement
• Proficiency in social media analytics and reporting tools
• Social Media Admin
• Monitor comments, messages, and mentions across social media channels
• Respond promptly to inquiries, feedback, and complaints to maintain a positive brand image and foster relationships with followers

Kualifikasi

• Minimum bachelor’s degree from reputable university
• Minimum 2 years as a social media
• Have understanding about basic knowledge content creation and copywriting skills
• Computer Literate (MS PowerPoint, MS Excel, MS Word)
• Good in verbal and written communication (English and Bahasa)
• Strong in interpersonal, analytical, negotiation and presentation skills
• Self-starter, problem solving, and attention to details
• Willing to attend events related to the industry