Senior Staff Customer Service

PT. Satria Antaran Prima Tbk
PT Satria Antaran Prima,Tbk (Jakarta)
Jakarta
DKI Jakarta, Indonesia 🇮🇩
PT Satria Antaran Prima, Tbk adalah perusahaan yang bergerak dalam bidang kurir express dan kargo serta merupakan perusahaan pertama berbasis teknologi android di Indonesia. PT. SAP, Tbk merupakan perusahaan yang sedang berkembang pesat, dengan jumlah +- 4000 karyawan dan jumlah cabang yang tersebar di seluruh Indonesia > 200 cabang, saat ini telah bertransformasi menjadi perusahaan modern, maju dan profesional. Dengan masuknya abad 21 atau millennium ke III, dunia semakin kompetitif, persaingan tepat waktu dan sebagainya menjadi modal utama kelangsungan suatu perusahaan.
Layanan Pelanggan  
Pengiriman barang dan Transportasi  
Logistik dan Pergudangan  

Detail posisi

Senior Staff Customer Service position requires a minimum of a Bachelor's degree in Information Systems/Public Relations/Statistics/Industrial Engineering, with at least 1 year of experience in the same field, preferably in the logistics industry. Fresh graduates are welcome to apply.

Kewajiban

• Serving customers who want to send or pick up packages or provide product complaints or other information.
• Reporting field constraints to clients and central customer service.
• Monitoring pick-up requests from customers and from SAP Selindo branches.
• Responding to all complaints, monitoring complaint tickets.

Kualifikasi

• Minimum Bachelor's degree in Information Systems/Public Relations/Statistics/Industrial Engineering.
• At least 1 year of experience in the same field, preferably in the logistics industry.
• Fresh graduates are welcome to apply.
• Proficient in using Microsoft Office (Excel formulas, pivot tables, v-look up).
• Ability to work in a team.
• High service orientation.
• Good communication skills.
• Honest and responsible.

Keuntungan

 
   Huneety A.I Salary Estimate
         5,000,000 - 12,000,000 IDR per month