Field Support Engineer
Detail posisi
Field Support Engineer position at Tesla Motors in Thailand
Kewajiban
• Debug systems and perform diagnostics on field failures both remotely - looking at data logged by the vehicle, and directly in the field
• Provide technical support in order to minimize vehicle downtime, through day to day coverage of internationally distributed service cases
• Regular collaboration with Regional Technical Support Specialists to ensure consistent and stable global service operations
• Provide Technical information/support to the Regional Technical Specialist network
• Provide assistance to the training team on developing advanced Technician training courses
• Recognize trends and patterns in field failures and provide written feedback to Product Support Engineers to drive future designs
Kualifikasi
• Strong ability to work and communicate effectively with her/ his team and peers within the service engineering organization
• Strong ability to be self-directed and work independently, with strong organization and documentation skills
• Exceptional capacity for managing simultaneous activities and challenges
• Strong analytical problem solving skills and hands-on experience with hardware, tools, instruments, CAN or similar protocol analysis
• Experience with complex automotive and electromechanical systems, preferably electric vehicles or high voltage DC systems such as DC storage or DC-DC converters
Keuntungan
40,000 - 65,000 THB per month