Field Support Engineer

Tesla (Thailand)

Tesla (Bangkok)

2319, 23rd Floor, 87 Wireless Road, Lumpini, Pathumwan

Bangkok

Bangkok, Thailand 🇹🇭

Our mission is to accelerate the world’s transition to sustainable energy. With global temperatures rising, the faster we free ourselves from fossil fuel reliance and achieve a zero-emission future, the better. In pursuit of this mission, we make electric vehicles that are not just great EVs, but the best cars, period. We also produce and install infinitely scalable clean energy generation and storage products that help our customers further decrease their environmental impact. When it comes to achieving our goals, we pride ourselves in accomplishing what others deem impossible.

Customer Service

Automotive

Trading & Distribution

Retail and Wholesale

About this position

Field Support Engineer position at Tesla Motors in Thailand

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Responsibilities

• Debug systems and perform diagnostics on field failures both remotely - looking at data logged by the vehicle, and directly in the field
• Provide technical support in order to minimize vehicle downtime, through day to day coverage of internationally distributed service cases
• Regular collaboration with Regional Technical Support Specialists to ensure consistent and stable global service operations
• Provide Technical information/support to the Regional Technical Specialist network
• Provide assistance to the training team on developing advanced Technician training courses
• Recognize trends and patterns in field failures and provide written feedback to Product Support Engineers to drive future designs

Requirements

• Strong ability to work and communicate effectively with her/ his team and peers within the service engineering organization
• Strong ability to be self-directed and work independently, with strong organization and documentation skills
• Exceptional capacity for managing simultaneous activities and challenges
• Strong analytical problem solving skills and hands-on experience with hardware, tools, instruments, CAN or similar protocol analysis
• Experience with complex automotive and electromechanical systems, preferably electric vehicles or high voltage DC systems such as DC storage or DC-DC converters

Benefits

Huneety A.I Salary Estimate
40,000 - 65,000 THB per month

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