Head of IT Cloud Service

Argyll Scott

Argyll Scott (Bangkok, Bangkok City, Thailand)

กรุงเทพ, ประเทศไทย 🇹🇭

At Argyll Scott, we enable people to live healthier, happier, more fulfilling and more successful lives in a rapidly changing world. We do this every day by giving people the tools they need to thrive. We know what works for one person, or business, won’t suit another. Our purpose will ensure that the people we work with are able to thrive, at work and in life.

IT และการสนับสนุนทางเทคนิค

วิศวกรรม

เกี่ยวกับตำแหน่งนี้

Argyll Scott is helping the client looking for Head of IT Cloud Service. This role will responsible for leading design, continuous improvement of the ITSM processes such as Incident Management, Problem Management, Change Management, and Service Level Management Processes.

คัดลอกลิ้งค์

คัดลอกแล้ว

หน้าที่รับผิดชอบ

• Ensure the availability of application, infrastructure and other tools necessary for the delivery of high quality IT service
• Work with security team to define security incident response process, Cyber Security Operations Center (CSOC)
• Develop deployment pipeline (DevSecOps), Source code control
• Manage and control vendor for Cloud Infrastructure Manage Service
• Define and review the measurement of the services using metrics that include key performance indicators (KPIs) generating and distributing quality reports to measure the effectiveness and meet SLA
• Continuous improvement the incident/problem by technology and automation (SRE concept)
• Plan and Lead for DR, BCP Testing
• Strong leadership and team management skills with a customer-focused approach

คุณสมบัติ

• Bachelor's Degree or higher in Computer Engineering, Computer Science, Management Information System, Information Technology or any related fields
• At least 10 years works experienced in IT Service Management, IT Infrastructure, IT Operation
• 5 to 7 years' experience working within the ITIL Frameworks and leading an ITSM tool and/or process team
• Experience with Cloud Infrastructure, Cloud Security, DevSecOps
• Experience with incident and problem management, change management, problem-solving, and root cause analysis

สิทธิประโยชน์

Huneety A.I Salary Estimate
150,000 - 250,000 THB per month

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