TOOLS AND APPLICATION SUPPORT SPECIALIST

Asset World Corporation (Bangkok)
1 South Sathorn Rd.,
Yannawa, Sathorn,
10120, Bangkok
กรุงเทพ, ประเทศไทย 🇹🇭
Asset World Corporation is a member of TCC Group, one of Thailand’s most prominent conglomerates. The core focus of Asset World Corporation is on real estate development and investment involving a growing and diverse portfolio of hospitality, lifestyle destinations and commercial workspaces. A constantly growing leader in various aspects of the real estate industry, AWC continues to grow and expand with a diverse array of completed and in-the-works projects focused on high-potential areas with strategic advantages and solid foundations. This formula, encapsulated in the simple slogan, “Building a Better Future”, facilitates the promotion of projects that flourish with the country and improve the quality of life throughout Thailand

เกี่ยวกับตำแหน่งนี้

The Tools and Application Support Specialist is responsible for developing, maintaining, and implementing standard operating procedures to support business systems and computer equipment availability, providing systems/applications awareness training for employees, and supporting incidents according to SLA.

หน้าที่รับผิดชอบ

• Develop, maintain and implement standard operating procedures to support business systems availability using internal resource or outsource services according to SLA
• Develop, maintain and implement standard operating procedures to support computer equipment availability using external vendors according to SLA
• Provide systems/applications awareness training for employees such as RBAC and Incident Management systems
• Support incidents according to SLA and provide efficient and effective tools and application service support

คุณสมบัติ

• Bachelor's degree in computer science, system analysis or a related study
• 2-3 years+ of experience in IT Support
• Professional qualifications (e.g. COBIT, ISO/IEC 20000, Information Technology Infrastructure Library [ITIL]) experience is desired
• Applications or operating systems experience required

สิทธิประโยชน์

 
   Huneety A.I Salary Estimate
         35,000 - 65,000 THB per month