Senior Spa Receptionist (Chinese Speaking)
เกี่ยวกับตำแหน่งนี้
The Senior Spa Receptionist (Chinese Speaking) position requires a strong passion for high-quality service, leadership skills, and excellent communication abilities in both English and Chinese.
หน้าที่รับผิดชอบ
• Preparing guest schedules and ensuring treatments are booked accurately and timely.
• Schedule appointments for customers and therapists.
• Assign therapists and explain their responsibilities.
• Preparing daily sales reports and accompanying work sheets.
• Ensure timely and accurate billing for treatments.
• Capable of handling early-stage client concerns and unique requirements.
• Effectively promote and sell spa programs to groups and walk-in clients.
• Handle client complaints and feedback, directing them to the proper offices for resolution.
• Process payments for spa services.
• Manage spa inventory and restock products as needed.
• Taking on additional responsibilities as needed.
คุณสมบัติ
• Graduated in any bachelor’s degree.
• Good communication skills in English.
• Capable of communicating in Chinese, including reading, writing and speaking skills. (HSK5+).
• Proven minimum 3 years experience in a receptionist function inside the spa would be advantage.
• Good interpersonal skills and a team player.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Quick problem-solving skill.
• Good analytical, logical and mathematical skill.
• 6 days off per month (excluding weekends and public holidays).
• Available for shift work.
สิทธิประโยชน์
12,000 - 28,000 THB per month