Staff - Customer Service Representative (230006YC)

AXA Insurance Public Company Limited
AXA Insurance Public Company Limited (Bangkok)
Bangkok
กรุงเทพ, ประเทศไทย 🇹🇭
AXA Insurance Public Company Limited, is committed to supporting our customers to achieve stability and prosperity through providing a comprehensive range of services in motor, personal accident, travel, health, property and marine, etc. It is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community. AXA values equal employment opportunity. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our family, and to build an inclusive culture together which allows everyone to maximize their full potential.
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ประกันภัย  

เกี่ยวกับตำแหน่งนี้

The Staff - Customer Service Representative position at Krungthai-AXA Life Insurance in Thailand involves managing day-to-day operations of the Inbound Call Center.

หน้าที่รับผิดชอบ

• Ensure calls are answered within committed service levels
• Address queries efficiently
• Complete requests with ease
• Resolve complaints swiftly
• Maintain call quality aligned with KTAXA's high standards - 'Fast, Clear, and With Love'
• Operate outbound call activities to build long-term relationships with customers, increase persistency & customer satisfaction

คุณสมบัติ

• Bachelor's degree in any field
• Preferred experience in call center of insurance business minimum 2 years
• Service mind, Flexible
• Problem-solving skills
• Good communication

สิทธิประโยชน์

 
   Huneety A.I Salary Estimate
         20,000 - 35,000 THB per month