Key Account Manager - Automotive OES Customers
เกี่ยวกับตำแหน่งนี้
The Key Account Manager’s role is to oversee a portfolio of assigned automotive OES customers, develop a profitable service parts business derived from our OE division and actively seek new sales opportunities.
หน้าที่รับผิดชอบ
• Build and maintain strong and long-lasting business relationship with customers
• Serve as the main point of contact for all customer account management matters
• Negotiate contracts and close agreements to maximize profit
• Develop a solid and trusting relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our services according to customer needs and objectives
• Maintain efficient account portfolios
• Clearly communicate the progress of initiatives to internal and external stakeholders on a scheduled basis
• Develop new business with existing accounts and /or identify areas of improvement to meet KPIs
• Forecast and track key account metrics (e.g. monthly sales results and annual forecasts, etc)
• Update account fact sheets and account status reports
• Collaborate with cross divisional / functional teams to achieve targets while keeping customers satisfied and engaged with our products and services in the long run
• Assist with challenging customers’ requests/issues/escalation as needed
คุณสมบัติ
• University degree in Business Administration, Automotive or Engineering
• Experience in Account Manager or relevant role in charge of global automotive OES accounts will be advantageous
• Work experience in Multinational Company with diverse culture and nationalities
• A good understanding of entire value chain of automotive manufacturing and aftermarket industry
• Mandatory: Proficiency in verbal and written communication in local language in English.
• Understanding in Japanese Language (N1 level or Business Japanese level) will be advantageous
• Strong proficiency in Microsoft Office Tools, especially Excel and ability to do complex pivot table and lookup table analysis.
• Experience in SAP system
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and senior management level
• Experience in delivering customer focused solutions.
• Proactive individual to innovate, initiate and implement improvements
• Ability to think of the big picture and application to focused operations.
• Proven ability to multi-task, manage multiple account management projects at one time while maintaining sharp attention to detail and meeting timelines
• Excellent listening, negotiation and presentation abilities
• Know how to meet ambitious individual and team-wide targets.
สิทธิประโยชน์
50,000 - 85,000 THB per month
