Key Account Sales Executive (Bangpoo)
เกี่ยวกับตำแหน่งนี้
The Key Account Sales Executive in Bangpoo is responsible for managing sales orders, analyzing sales data, maintaining customer relationships, handling returns and claims, monitoring shipments, and coordinating internally.
หน้าที่รับผิดชอบ
• Sales Order Management: Responsible for managing all sales orders efficiently to ensure maximum performance in delivery areas.
• Sales Data Analysis: Prepare sales data and generate related reports to track and analyze sales performance.
• Customer Relationship Management: Maintain high levels of customer satisfaction by handling customer inquiries, resolving complaints promptly, and addressing customer needs effectively.
• Returns and Claims Handling: Manage goods return processes and handle claims from customers in a professional and timely manner.
• Shipment Monitoring: Monitor shipment statuses and oversee the delivery process to ensure on-time and accurate deliveries.
• Internal Coordination: Collaborate and coordinate with internal teams such as logistics, finance, and customer support to ensure smooth operations and customer satisfaction.
คุณสมบัติ
• Language Proficiency: TOEIC score of 700 or IELTS score of 6 and above to ensure effective communication with international clients.
• Experience: Minimum 3-5 years of relevant working experience in sales or marketing positions, demonstrating a strong understanding of sales processes and customer management.
• Software Proficiency: Familiarity with SAP or ERP systems for streamlined order management and data tracking.
• Microsoft Office Skills: Fluent use of Excel for data analysis and reporting, as well as proficiency in creating presentations using PowerPoint.
• Additional Language Skills: Proficiency in Mandarin is a plus, especially for engaging with Mandarin-speaking clients and markets.
สิทธิประโยชน์
25,000 - 45,000 THB per month
