Operations Director - The Aspen Tree at The Forestias

DTGO Corporation Limited
DTGO Corporation Limited (Bang Na)
Bang Na
กรุงเทพ, ประเทศไทย 🇹🇭
DTGO Corporation Limited (DTGO) was founded in 1993 with a distinctive culture and structure to twin business success with social contribution. The group is now active in Thailand and abroad in fields including property development, hotel management, import-export, design, construction management, finance, robotics, and green technology. DTGO is known for its social and environmental responsibility and its high ethical standards, for which it has been selected as the first Thai honoree among The World’s Most Ethical Companies. DTGO firms include Magnolia Quality Development Corporation Limited (MQDC), Dees Supreme, DigitaLife Corporation Limited (DLC), DT Design, and DT Plans. The group is also engaged in joint ventures including EEC DT Green Power, Obotrons, and Obodroid. Under its commitment to social contribution, DTGO dedicates 2% of its topline revenue to initiatives in education, healthcare, and the environment. The group channels its funding through specialist foundations such as the Buddharaksa Foundation. Amid its ongoing expansion DTGO welcomes candidates who can work with dynamism, teamwork, goodwill, and open-mindedness, embracing our vision of a community of smart and good-hearted people who care for society at large.
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เกี่ยวกับตำแหน่งนี้

The Residential Living Director/Operations Director has the responsibility to oversee the operations of all residential services.

หน้าที่รับผิดชอบ

• Responsible for Front of House teams, Food & Beverage, Wellness, Housekeeping and Security.
• Supports Executive Director with overall operations of The Aspen Tree as needed, including Healthcare Operations as and when required.
• Incorporates client and residents’ satisfaction as a key component of daily operations with an emphasis on generating innovative ways to continually improve results.
• Reviews clients and residents’ feedback with leadership team and ensures appropriate corrective action taken.
• Responds to and handles client and residents’ problems and complaints.
• Stays visible and interfaces with clients and residents on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Analyzes service issues and identifies trends to ensure highest level of quality.
• Ensure all staff is effectively trained and have the tools and equipment needed to carry out their job functions.
• Oversees the overall operations and performance of The Aspen Tree.
• Monitors Residences operations sales performance and Sales & Marketing initiatives.
• Responsible for residential services revenues and Profit & Loss analysis and the implementation of corrective measures to optimize financial performance.
• Reviews reports and financial statements to determine overall Residences operations performance.
• Coaches and supports operations team to effectively maximize operational financial results.
• Works with Executive Director to develop an operational strategy that is aligned with the business strategy and leads its execution.

คุณสมบัติ

• Bachelor’s degree in Hotel Administration, Business Administration or equivalent.
• Proven record on client satisfaction and quality performance.
• 5 years in luxury full-service hotel or residence with a senior leadership operations role such as Hotel or Resident Manager.
• Excellent communication skills being tactful and with excellent vocabulary and verbal and written skills.
• An expert and resourceful in problem solving within a complex operation.

สิทธิประโยชน์

 
   Huneety A.I Salary Estimate
         110,000 - 200,000 THB per month