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FLS Group

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Customer Service Officer – Rayong

FLS Group

ประเทศไทย | ระยอง

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Customer Service Officer – Rayong

FLS Group

FLS Group (Mueang Rayong, Rayong)

ระยอง, ประเทศไทย

We keep the world moving, by deploying the best expertise to craft tailor-made solutions that solve the most challenging logistic problems all around the world. Our 30-year track record, our personal service approach and our excellent know-how have been keys to our success – positioning us as one of the region’s leading logistics services providers. Today, our interconnected supply chain solutions are tailor-made to keep your world in business. · FLS Projects · FLS Logistics · FLS Warehousing · FLS Trading

คลิกเพื่อดูงานที่คล้านกันในประเทศ ประเทศไทย:

ฝ่าย: บริการลูกค้า

อุตสาหกรรม: โลจิสติกส์และคลังสินค้า

เกี่ยวกับตำแหน่งนี้

The on site Customer Service Officer is the first person to communicate with customers when they have a problem. The Customer Service Officer must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues customers experience.

หน้าที่รับผิดชอบ

•Station at customer site and process orders, prepare shipping documents as well as handle customer queries if any
•Assist customer in arranging shipments and follow up receipt/delivery status
•Plan and track shipments
•Updates and monitor picking accuracy and warehouse activities using the WMS system.
•Liaise and coordinate with warehouse and transport team to ensure smooth delivery.
•Investigate and resolve orders/deliveries that are late. If needed, escalate to supervisor/manager for further resolution.
•Maintain accurate and up-to-date reporting related to customer transactions, contracts, and agreements in WMS system.
•Performs other job-related functions as and when required by superior.

คุณสมบัติ

•Bachelor's degree logistics, supply chain management, or business administration or a related field
•At least 1 – 3 experiences in warehousing or a related field is typically preferred.
•Strong understanding of warehouse operations, including inventory management, order processing, and logistics, is essential.
•Proficiency in using computer software and warehouse management systems (WMS) is crucial.
•Organizational Skills and Attention to Detail.
•Effective communication is essential for interacting with warehouse staff, suppliers, and customers.

สิทธิประโยชน์

Huneety A.I Salary Estimate

20,000 - 35,000 THB per month

About FLS Group