Data Reporting Analyst
เกี่ยวกับตำแหน่งนี้
The Data Reporting Analyst is responsible for analyzing and collecting data for business reports, providing insight into key data points, and supporting various teams in reaching their goals through analysis.
หน้าที่รับผิดชอบ
• Accurately analyzes and collects data for various types of business reports
• Creates business reports that provide insight into key data points
• Communicates the results of data analysis in written and verbal form, in Thai and English languages to managers and stakeholders
• Supports various teams in the call center operations in reaching their goals through analysis
• Monitors data to identify changes in business trends and informs related teams
• Trains new and current employees, as required, about reporting tools used
คุณสมบัติ
• Bachelor degree in Communications, Marketing, Business field, Computer and Industrial Engineering with a respected university required
• At least 3 years of experience in an automotive business and/or Customer Service or Call Center is mandatory
• Knowledge on Customer Relationship Management (CRM) system is an advantage
• Quality Management and Continuous Improvement knowledge and mindset preferable
• Proven experience in managing multiple tasks, often with conflicting priorities
สิทธิประโยชน์
40,000 - 70,000 THB per month
