Field Service Engineer (Surat Thani)

Ford Motor Company

Ford Motor Company (Surat Thani)

Surat Thani

สุราษฎร์ธานี, ประเทศไทย 🇹🇭

Ford Motor Company is an American multinational automobile manufacturer headquartered in Dearborn, Michigan, United States. It was founded by Henry Ford and incorporated on June 16, 1903. The company sells automobiles and commercial vehicles under the Ford brand, and luxury cars under its Lincoln brand.

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การผลิตและการผลิต

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เกี่ยวกับตำแหน่งนี้

Field Service Engineer responsible for quality and uptime service improvement, technical communication, rapid hubs escalation process, and supporting dealerships and regional team members.

คัดลอกลิ้งค์

คัดลอกแล้ว

หน้าที่รับผิดชอบ

• Daily monitor all pending cases under Technical VORs status and provide support and fix customer concern vehicles.
• Proactively work with dealer technicians to provide technical assistance support for high aging VORs cases.
• Support quality improvement process with technical data and investigation results.
• Attend daily new Emerging Issue meeting to share updates and escalate new issues.
• Handle requests for vehicle repair assistance and non-repair technical support.
• Motivate dealers to expand repair capability and manage Ford Dealership to ensure technicians attend training.

คุณสมบัติ

• Bachelor’s degree in Mechanical Engineering or related field.
• At least 5 years in Automotive Industry in the areas of Quality and Engineering processes.
• Good communication, negotiation, and people management skills.
• Computer literacy (Data analysis and MS PowerPoint).
• Good command of English.

สิทธิประโยชน์

Huneety A.I Salary Estimate
40,000 - 65,000 THB per month

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