Inside Sales Representative
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
• Conduct outbound calls to potential customers to generate new business opportunities
• Respond to inbound inquiries and provide information about products and services
• Qualify leads and set up appointments for the sales team
• Collaborate with marketing team to develop targeted campaigns and promotions
• Maintain accurate records of all sales activities in CRM system
• Follow up with customers to ensure satisfaction and identify upsell opportunities
• Stay current on industry trends and competitor offerings
• Meet or exceed monthly sales targets and KPIs
• Provide feedback to management on customer needs and market trends
• Participate in sales training and professional development opportunities
คุณสมบัติ
• Bachelor's degree in Business Administration or related field
• Proven track record of successful sales experience in a software or technology company
• Excellent communication and negotiation skills
• Ability to work independently and as part of a team
• Proficiency in CRM software and Microsoft Office suite