System Operation (Telematics) [New graduate are welcome]

Great Wall Motor Manufacturing (Huaykwang)
Huaykwang
กรุงเทพ, ประเทศไทย 🇹🇭
was listed on the Hong Kong Stock Exchange in 2003 and the Shanghai Stock Exchange in 2011. By the end of 2018, its assets had reached 111.8 billion yuan. GWM owns four brands, which are HAVAL, WEY, ORA and GWM Pickup. The products cover three categories: SUV, passenger car and pickup. With over 70 holding subsidiaries, GWM has more than 59,000 employees.

เกี่ยวกับตำแหน่งนี้

System Operation (Telematics) position for new graduates

หน้าที่รับผิดชอบ

• Monitor Telematics Services via Company's Dedicated Platform.
• Support Customers for Basic Troubleshooting in Telematics Field.
• Solve and follow up Telematics issue
• Solve the IoT System, Data management
• Create Incident / Issue / Trace and Tracking Report.
• Cooperate with 3rd parties to handling the Telematics problem
• Stand by support urgent cases
• Create User Manual / Handbook / Training Document to support explain and share with external for standardizing the operation.
• Logically and clear communication with Product Development to output countermeasure with maximum effectiveness.

คุณสมบัติ

• Have an experience IoT device, especially about Telematics service / Connected service / Automotive business
• Have an experience to use cloud service / cloud platform (AWS, Huawei, Azure)
• Familiar with System Monitoring Tools. /Familiar with Progress Tracking Tools. (Ex.: JIRA)
• Good English communication skill.
• Basic understand about Vehicle Operation / Vehicle Usage Scenario.
• Basic understanding about Connected Vehicle / Telematics Service / Infotainment System.
• Basic understanding about Network / Connectivity / Cellular and basic troubleshooting.
• Able to visualize issue / incident in the summary report.
• Negotiation skill with developer to fixed countermeasure schedule.
• Able to speak/read fluent Chinese.

สิทธิประโยชน์

 
   Huneety A.I Salary Estimate
         35,000 - 80,000 THB per month