เกี่ยวกับตำแหน่งนี้
The Training Manager is responsible for developing and implementing a strategic training plan, leading a team of trainers, and collaborating with product managers to identify training needs.
หน้าที่รับผิดชอบ
• Develop and implement a strategic training plan, aligning training initiatives with business goals and product roadmaps.
• Lead and inspire a team of trainers, ensuring a positive and collaborative work environment.
• Collaborate with product managers and subject matter experts to identify internal and external training needs.
• Designed, developed, and continuously enhanced engaging and effective product training programs.
• Conduct internal training sessions for sales teams, covering product features, benefits, and effective selling techniques.
• Deliver external customer training sessions, ensuring clients have a comprehensive understanding of our products and can maximize their utility.
• Utilize e-learning tools and platforms to create interactive and self-paced training modules.
• Stay abreast of advancements in e-learning technology to enhance the effectiveness of training initiatives.
• Maintain an in-depth understanding of our products, features, and updates.
• Act as the go-to resource for product-related queries, supporting internal teams and customers.
• Gather feedback on training programs from internal and external participants to enhance content and delivery.
• Collaborate with cross-functional teams to ensure alignment between training outcomes and product development.
คุณสมบัติ
• Bachelor's degree in a relevant field.
• Proven experience as a Training Manager, preferably in a technical product environment.
• Fluent English communication skills, both written and spoken.
• Strong technical product knowledge.
• Vibrant personality with excellent interpersonal and communication skills.
• Proficiency in developing and delivering training using e-learning tools.
• Detail-oriented with organizational and multitasking abilities.
สิทธิประโยชน์
60,000 - 150,000 THB per month
