Senior Casework Officer (National Position)
Other job opportunities at International Rescue Committee
เกี่ยวกับตำแหน่งนี้
The Senior Casework Officer (SCWO) provides both general processing and advanced casework services on behalf of refugee applicants to the USRAP, including data entry of refugee case file information into START.
หน้าที่รับผิดชอบ
• Travel independently or as part of a team within Thailand or to regional locations to conduct pre-screening interviews or support USCIS circuit rides when required
• Conduct prescreening interviews of refugee applicants in a manner that demonstrates a senior level understanding of the US Resettlement Admissions Program and background information relevant to specific caseloads
• Perform quality control following the interview process to finalize cases for USCIS presentation, ensuring error detection and correction in accordance with USRAP guidelines and the cooperative agreement
• Support USCIS officers during circuit rides by ensuring schedules are accurate, briefing applicants, completing case files and document review prior to presenting a case to USCIS, completing quality check of documents after USCIS interviews, completing case updates into START and quality checking data in START after circuit rides
• Maintain a high level of professionalism when representing RSC at meetings with partners when required
• Respond to case-specific inquiries from other RSC staff and/or partner organizations
คุณสมบัติ
• University degree in any field
• At least two years of relevant professional experience with previous data collection and interviewing experience required
• Resettlement processing or other NGO experience is preferred
• Previous work in a multi-cultural environment is advantageous
• Able to travel whenever required, both domestically and internationally
สิทธิประโยชน์
25,000 - 40,000 THB per month
