Sea Logistics Customer Care Specialist

Kuehne+Nagel Limited
Kuehne+Nagel (Bangkok)
2034/116-117 120-123 27th - 28th Floor Italthai Tower New Petchburi Road Bangkapi Huaykwang
10310, Bangkok
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With over 74,000 employees at some 1,400 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
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Sea Logistics Customer Care Specialist position at Kuehne+Nagel Group

หน้าที่รับผิดชอบ

• Support customers by providing helpful information and responding to complaints
• Drive customer engagement, satisfaction, retention and reactivation
• Establish and strengthen operational relation to customer contact(s)
• Provide quotations and follow up to ensure acceptance and closure
• Support customer onboarding and enter customer orders into the operational execution process
• Collaborate with finance to adjust credit limits and coordinate measures in case of challenges

คุณสมบัติ

• Over 2 years experience as Sea Logistics Customer Care Specialist
• Good communication skills
• Strong problem solving skills
• Good command of English
• Customer centric mindset

สิทธิประโยชน์

 
   Huneety A.I Salary Estimate
         35,000 - 65,000 THB per month