Customer Service Manager (Warehouse Bangna - Trad KM 39)

LESCHACO
Leschaco (Thailand) Ltd. (Chachoengsao)
chacoengsao
ประเทศไทย 🇹🇭
Leschaco (Thailand) Ltd. is a Global Freight Forwarding Company with a worldwide network, offering complete logistic solutions including trucking (general cargo and heavy lifts) air and sea freight, customs clearance (including consultancy services) and warehousing, for import and export shipments. Our company thrives on the commitment of every single employee. Relations with our staff are characterized by mutual recognition and respect. Highly committed and motivated employees who are well qualified for their work are the prerequisite for our customer-oriented business in a dynamic international environment. This is a key part of our corporate culture and a basic requirement for our sustained economic success – worldwide. We are pleased to announce that Leschaco Thailand has been certified as Top Employers in 2023. The recognition ouf our people practices is a sign of our commitment to building a great place to work.
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เกี่ยวกับตำแหน่งนี้

The Customer Service Manager position at Leschaco Thailand involves managing the Customer Service Operation Team and Contract Logistic clients, handling KPIs, and collaborating with internal teams.

หน้าที่รับผิดชอบ

• Manage Customer Service Operation Team and all Contract Logistic (CL) clients under operational side i.e. operations report, KPIs, operation requirements before passing through Key Account Management Team, CL’s quotations, billing verification, single point of contract between clients and others internal section i.e. Operation, Safety, Claim, Billing, etc.
• Handle client’s and internal teams
• KPIs set up for both external and internal
• Work closely with Business Development Team and Key Account Management Team on the clients’ requirement
• Any assignment from superior

คุณสมบัติ

• Bachelor’s degree in any field
• Minimum 10 years for direct experience in Contract Logistics Customer Service and 5 years in supervisory level
• Proficient in written and spoken English
• Able to work in Bangna KM.39, travelling is required
• Possess skills of leadership, communication, presentation and service-oriented mindset

สิทธิประโยชน์

 
   Huneety A.I Salary Estimate
         52,000 - 86,000 THB per month