CRM Officer

Makarizo Professional (Akasha Wira International Group)
Makarizo Professional (South Jakarta, Jakarta)
DKI Jakarta, อินโดนีเซีย 🇮🇩
Founded in the early 1980's, Makarizo has been known as a beauty care brand's leading in Asia and a strong emerging market player in international business field. Makarizo delivers the excellence of quality and superior standard of services resulting in high value creation and contributing to everyone's life improvement. Makarizo also supports to transform the way customers appeal, engage and be satisfied. Today, Makarizo holds a leading market position in the professional salon businesses with top of mind brands, Rebonding System and 8 other brands: Maxi Smoothing, EXO, Smart Waves, Concept Ultimax, MK3, Salon Daily, Texture Experience and Honey Dew. Makarizo’s core strength was built on hair but is now slowly branching out to other categories of beauty in both professional and in the mass market.
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เกี่ยวกับตำแหน่งนี้

The CRM Officer is responsible for data management, communication and support, as well as analysis and reporting within the CRM system.

หน้าที่รับผิดชอบ

• Data Management: Ensure the accuracy of customer information by updating databases within the CRM system.
• Communication and Support: Collaborate with internal teams to facilitate targeted marketing campaigns dan respond to inquiries
• Analysis and Reporting: Analyze CRM data for customer behavior insights, generating reports to enhance overall customer satisfaction.

คุณสมบัติ

• Open to any major, eager to explore and learn something new (preferably engineering)
• Have analytical skills to analyze data and to create data-driven initiative
• Comfortable with numbers and data analysis
• Interested in CRM field and analytical system
• Able to commit for 3 month programme