Sales Engineer (After Sales - Engine & Power Generator)

Metro Machinery Co., Ltd. (Bangkok)
กรุงเทพ, ประเทศไทย 🇹🇭
Metro Machinery Group of Companies was founded by the Burapachaisri family which has more than 46 years of experience in the heavy equipment, engine and foundry businesses. Established as the sole authorized Caterpillar dealer of Thailand in 1977, Metro Machinery Company Limited (MMC) is the group’s largest company today with 35 branches and over 920 highly trained personnel. Together with our subsidiary companies in Thailand, China, Cambodia, and Laos, we offer Caterpillar’s world-leading innovations and advanced technologies through our services and wide-ranging product lines in heavy machinery, engine, construction, mining, material handling, agriculture, forestry, petroleum, marine and power generation industries.

เกี่ยวกับตำแหน่งนี้

Sales Engineer (After Sales - Engine & Power Generator) position involves offering spare parts, services, and products, as well as providing technical advice and after-sales service to customers.

หน้าที่รับผิดชอบ

• Offer to sales spare parts, services, and products.
• Offer long-term service contracts in the form of Customer Value Agreement (CVA).
• Increase sales to new customers who have no order history or contact for service.
• Update customer information in the database system (DBS) to be current.
• Follow up on opening and closing Work Order (W/O) of service work.
• Track customer payment status.

คุณสมบัติ

• Provide advice and technical advice on product use, problem solving, and help customers provide after-sales service.
• Receive complaints, summarize problems received from customers, and coordinate with those involved by follow up on the progress of complaints to ensure they are resolved.

สิทธิประโยชน์

 
   Huneety A.I Salary Estimate
         30,000 - 50,000 THB per month