Manager, Head of Consumer Experience

Samsung Electronics

Samsung Electronics (Sathon)

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.

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เกี่ยวกับตำแหน่งนี้

The Manager, Head of Consumer Experience will be responsible for leading and managing the consumer journey on Samsung.com, as well as working on website performance, data security, and SEO strategy.

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คัดลอกแล้ว

หน้าที่รับผิดชอบ

• Leading and being master of Samsung.com Consumer Journey.• Consumer journey design based on HQ / Product guideline.• Customized web design based on user / visits / consumer group for better engagement.• Analysis and monitoring performance of each websites and create improvement strategy.• Need creative idea for better consumer experience and need strong Drive in order to make things happen.• Work with HQ and RHQ for new innovative project on website.

คุณสมบัติ

• Minimum of 10 years of experience on customer experience, e-commerce platform management related job with strong understanding of latest technology.• Understanding of SAMSUNG product will be preferred.• Understanding of End-users is a must and must be flexible to engage to each generation.• Knowledge of e-commerce marketing and familiarity with best practices and web-based marketing is essential.• Great interpersonal skills to build rapport with internal and external stakeholders.

สิทธิประโยชน์

Huneety A.I Salary Estimate
150,000 - 300,000 THB per month

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