Client Support Intern
Other job opportunities at Ytviews Online Media LLC
เกี่ยวกับตำแหน่งนี้
The Client Support Intern at Ytviews Online Media LLC will be responsible for providing exceptional customer service and support to clients. This includes addressing inquiries, troubleshooting issues, and ensuring client satisfaction. The position will report to the Client Support Manager, working closely with the team to maintain strong client relationships and contribute to the overall success of the company.
หน้าที่รับผิดชอบ
Key Responsibilities
• Assist client inquiries and resolving issues in a timely and professional manner.
• Maintain a thorough understanding of our services to provide accurate information to clients.
• Collaborate with cross-functional teams to address client needs and ensure a seamless client experience.
• Document client interactions and feedback to assist in improving our services.
• Participate in training and development opportunities to enhance client support skills.
• Contribute to the development of client support resources, such as FAQs and knowledge base articles.
คุณสมบัติ
Qualifications
• Strong communication skills, both written and verbal.
• Excellent problem-solving and critical-thinking abilities.
• Customer-focused mindset with a genuine desire to help clients.
• Proficiency in English is a plus.
สิทธิประโยชน์
20,000 - 35,000 THB per month
