Sr. Customer Solutions Manager, Customer Solutions Management
เกี่ยวกับตำแหน่งนี้
The Sr. Customer Solutions Manager at Amazon Web Services is responsible for leading cloud transformational programs and providing strategic guidance to customers.
หน้าที่รับผิดชอบ
• Lead cloud transformational programs (technical, operational, organizational, education) that span across IT teams and business units
• Be single threaded owner for Migrations and Strategic Initiatives
• Maintain a broad and in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers
• Accelerate customer adoption through education and enablement
• Collaborate with customers in identifying and prioritizing strategic initiatives, support Change Management to facilitate AWS Services adoption and establish new ways of working
• Help shape the rapidly growing Customer Solutions Management function, including defining and implementing new processes, methodologies, and tools
คุณสมบัติ
• 8+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• 6+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with advanced technologies
• A history of problem solving and innovation developing technology programs and working across customer organizations
• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
• Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
สิทธิประโยชน์
60,000 - 150,000 THB per month