Services Manager
เกี่ยวกับตำแหน่งนี้
The Services Manager is responsible for coordinating service teams, assessing repair prices, providing information to customers, and developing a skilled team.
หน้าที่รับผิดชอบ
• Receive needs from customers to analyze and arrange a team to check before repairing.
• Assess the repair price to offer to customers and make recommendations.
• Arrange a service team for customers as scheduled.
• Providing information to customers so that there are no new problems or offering maintenance to customers for long-term care.
• Coordinate with agencies related to the product. When a problem occurs To find a solution And reflect all departments to be aware of customer complaints.
• Assess customer satisfaction Solving customer complaints and improving service.
คุณสมบัติ
• Bachelor's or Master's Degree in Electrical, Mechanical or related fields.
• 7 years experience in service and maintenance field.
• Good command of spoken and written English.
• Can drive a car and have a driving license.
• Good ability to use Microsoft Excel Word Power point SAP.
สิทธิประโยชน์
52,000 - 86,000 THB per month