Services Manager

TN GROUP CORPORATION CO., LTD

TN GROUP CORPORATION CO., LTD (Krathum Baen)

Samut Sakhon, Thailand 🇹🇭

TN Group is a leading company in Thailand specializing in manufacturing and importing industrial products. Since 1969, we have delivered reliable and high-quality products with our experience, know-how, and international partners who support production processes. With a strong focus on innovation, TN Group provides new and creative solutions that meet all customer requirements across various industries. Our expertise in technology and manufacturing enables us to offer comprehensive solutions catering to our valued clients' diverse needs.

Customer Service

Industrial Machinery and Equipment

Manufacturing and Production

About this position

The Services Manager is responsible for coordinating service teams, assessing repair prices, providing information to customers, and developing a skilled team.

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Responsibilities

• Receive needs from customers to analyze and arrange a team to check before repairing.
• Assess the repair price to offer to customers and make recommendations.
• Arrange a service team for customers as scheduled.
• Providing information to customers so that there are no new problems or offering maintenance to customers for long-term care.
• Coordinate with agencies related to the product. When a problem occurs To find a solution And reflect all departments to be aware of customer complaints.
• Assess customer satisfaction Solving customer complaints and improving service.

Requirements

• Bachelor's or Master's Degree in Electrical, Mechanical or related fields.
• 7 years experience in service and maintenance field.
• Good command of spoken and written English.
• Can drive a car and have a driving license.
• Good ability to use Microsoft Excel Word Power point SAP.

Benefits

Huneety A.I Salary Estimate
52,000 - 86,000 THB per month

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