Senior / Sales Associate (Siam Premium Outlet)
1577 Infinite Co., Ltd.
Thailand | Samut Prakan
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Last updated 1 month ago
Career opportunities at 1577 Infinite Co., Ltd.
1577 Infinite Co., Ltd.
Thailand | Samut Prakan
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Last updated 1 month ago
1577 Infinite Co., Ltd.
Thailand | Bangkok
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Last updated 1 month ago
1577 Infinite Co., Ltd.
Thailand | Bangkok
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Last updated 1 month ago
1577 Infinite Co., Ltd.
Thailand | Bangkok
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1577 Infinite Co., Ltd.
Thailand | Bangkok
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Last updated 1 month ago
1577 Infinite Co., Ltd.
Thailand | Bangkok
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Last updated 1 month ago
1577 Infinite Co., Ltd.
Thailand | Bangkok
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Last updated 1 month ago
1577 Infinite Co., Ltd.
Thailand | Bangkok
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1577 Infinite Co., Ltd.
Thailand | Bangkok
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1577 Infinite Co., Ltd.
Thailand | Bangkok
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Last updated 1 month ago
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In the role as a Retail Team, you are passionate about our products & brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
• Participate in regular trainings to continuously develop
• Follow all induction related processes (e.g. Induction Workbook)
• Continuously increase product knowledge
• Follow all provided Collection Training & VM Guidelines
• Support to maintain the shop floor, assist with visual merchandising, stock management & replenishment
• Support in all merchandise related processes (e.g. deliveries & returns)
• Support in all stock take & cycle counts related processes
• Be familiar with all company store & individual KPI’s & targets
• Follow all provided action plans to improve productivity
• Supporting in all operations for loss prevention & stock management
• Build & maintain a strong commercial awareness of competitors & local markets
• Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
• Establish a customer centric mindset to ensure customer experience
• Responsible for CRM data gathering & quality management
• Support Store Management in transaction, complaint & return handling
• Proficient utilization of business systems & latest technology
• Follow all company policies (Health & Safety, Store Operations Manual, Global Staff Uniform etc.)
• Previous retail, hospitality or customer service experience is required along with an excellent understanding of premium fashion industry
• Passionate & knowledgeable about the brand
• Commercial mindset
• Excellent communication skills at all levels
• Ability to be flexible & adaptable to the need of the business
• Willingness to constantly learn & develop
• Proficient utilization of business systems & latest technology
• High cultural knowledge & awareness
• Perceptive of customer needs
ผู้ให้บริการช่องทางการจัดจำหน่ายผลิตภัณฑ์ผ่านระบบ Call Center แบบครบวงจรรายแรกในประเทศไทย ก่อตั้งขึ้นตั้งแต่ปี พ.ศ. 2547 เพื่อตอบสนองความต้องการของทั้งผู้บริโภค และเจ้าของผลิตภัณฑ์ ด้วยบริการที่เป็นมาตรฐานสากล พร้อมเทคโนโลยีที่ทันสมัย เปรียบเสมือนกุญแจสู่ความสำเร็จในการจำหน่ายผลิตภัณฑ์ มาร่วมเป็นส่วนหนึ่งของ " ครอบครัวที่เข้มแข็ง " กับบริษัท 1577 infinite ผ่านการทำงานด้วยมุมคิด : คิดด้วยใจ (Think with your heart), เสียสละ (Sacrifice), มุ่งสำเร็จ(Achievement)