Banquet Operations Manager

Accor Group

Accor Group (Jakarta)

Jakarta

DKI Jakarta, Indonesia 🇮🇩

We are far more than a worldwide leader. We are more than 300,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.

Professional Services

Hospitality and Tourism

About this position

The Banquet Operations Manager at Fairmont Jakarta will report directly to the Head of Banquet Operations and be responsible for ensuring exceptional customer service and managing all pillars in Banquets.

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Responsibilities

• Ensuring exceptional customer service
• Finding creating solutions and proactively solving problems
• Empower employees to provide excellent customer service
• Adhere to all budget guidelines
• Leads shifts and actively participates in the servicing of events
• Ensures accurate customer billing for banquet events

Requirements

• Experience in hotel food and beverage operations
• University/College degree in a related discipline preferred
• Good interpersonal skills with ability to communicate with all levels of employees
• Ability to work effectively and contribute in a team
• Highly responsible & reliable

Benefits

Huneety A.I Salary Estimate
5,000,000 - 7,000,000 IDR per month

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