Staff - Claim Service Representative (230006XY)

AXA Insurance Public Company Limited

AXA Insurance Public Company Limited (Bangkok)

Bangkok

Bangkok, Thailand 🇹🇭

AXA Insurance Public Company Limited, is committed to supporting our customers to achieve stability and prosperity through providing a comprehensive range of services in motor, personal accident, travel, health, property and marine, etc. It is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community. AXA values equal employment opportunity. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our family, and to build an inclusive culture together which allows everyone to maximize their full potential.

Customer Service

Insurance

About this position

Responsible for day to day operations of Inbound Call Center and outbound call activities to build customer relationships.

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Responsibilities

• Ensure calls are answered within committed service levels
• Address queries efficiently
• Complete requests with ease
• Resolve complaints swiftly
• Align call quality with high standards
• Operate outbound call activities to build long term relationships with customers

Requirements

• Bachelor's degree in any field
• Preferred experience in call center of insurance business minimum 2 years
• Service mind, Flexible
• Problem solving skill
• Good communication

Benefits

Huneety A.I Salary Estimate
20,000 - 35,000 THB per month

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