Reservations Supervisor
About this position
The Reservations Supervisor will be responsible for managing day-to-day reservation operations, communicating with customers, ensuring customer satisfaction, and providing training to reservation staff.
Responsibilities
• Managing day-to-day reservation operations
• Communicating with customers
• Ensuring customer satisfaction
• Providing training to reservation staff
• Coordinating and overseeing the reservation process
• Resolving any customer issues or concerns
Requirements
• Experience in reservations and customer service min. 2 years
• Strong communication skills
• Familiarity with customer satisfaction metrics
• Experience in training and mentoring staff
• Ability to work in a fast-paced environment
Benefits
18,000,000 - 40,000,000 IDR per month